Privacy, IT Asset Management & Recycling Policy
Effective Date: October 5, 2026
Company: Merchants Canada Inc.
Contact Email: sales@merchantscanada.com
1. Information Collection & Privacy Practices
At Merchants Canada Inc., we respect your personal privacy and are committed to protecting the confidentiality of your data in accordance with applicable Canadian privacy laws (including PIPEDA).
In general, you may browse our website without providing personally identifiable information.
Cookies & Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Recognize returning visitors and save preference settings.
- Track website usage and navigation patterns to optimize store usability.
- Automatically populate checkout forms for returning users.
You may choose to disable or decline cookies through your browser settings; however, doing so may limit your access to specific features or functionality on our site.
Third-Party Content & YouTube Embeds
Our website may feature embedded video content hosted by YouTube or other third-party services. When interacting with embedded media, third parties may collect information directly from your browser, including:
- Your IP address and User-Agent browser string.
- Device information (operating system, screen resolution).
- Cookies and media interaction/viewing data.
Merchants Canada Inc. does not control third-party cookies or data collection practices. We encourage you to review Google’s Privacy Policy for details on YouTube data practices.
Data Security
We implement physical, administrative, and technological security measures to protect the integrity of our systems, servers, and user data against unauthorized access, loss, or disclosure. While we maintain industry-standard protection, no internet transmission is 100% secure; please refrain from sending sensitive payment or credential details via unencrypted channels.
2. IT Asset Management & Asset Recovery
Merchants Canada Inc. provides structured solutions for corporate IT asset management, lifecycle handling, and surplus asset recovery.
Serial Number Tracking & Chain of Custody
- Asset Logging: Every piece of hardware received or processed is logged by unique identifiers (Serial Number, Asset Tag, Make, and Model) into our asset management system.
- Audit Documentation: Detailed inventory reports and chain-of-custody documentation are maintained for auditing and compliance tracking.
Data Sanitization & Destruction Standards
- NIST SP 800-88 Compliance: All data storage devices (HDDs, SSDs, flash memory) undergo secure data sanitization in accordance with NIST SP 800-88 Guidelines for Media Sanitization (Clear / Purge) or DoD 5220.22-M standards.
- Physical Shredding: Non-functional, failing, or obsolete drive media that cannot be digitally wiped are physically shredded or degaussed.
- Certificate of Data Destruction: Upon request, a formal Certificate of Data Sanitization / Destruction is issued following complete processing.
3. Responsible Electronics Recycling & E-Waste Disposal
We are dedicated to sustainable environmental stewardship and zero-landfill electronic waste handling.
Zero-Landfill & Environmental Compliance
- R2 / e-Stewards Alignment: All non-reusable electronics, components, and raw materials are routed to certified recycling partners operating under R2 (Responsible Recycling) or e-Stewards standards.
- No Hazardous Landfill Disposal: E-waste—including circuit boards, batteries, power supplies, and CRTs/LCDs—is strictly processed for material recovery and prevented from entering municipal landfills.
- Responsible Export: We strictly prohibit the unauthorized export of hazardous electronic waste to non-OECD developing nations.
Equipment Reuse & Circular Economy
- Where feasible, incoming functional assets are tested, refurbished, and repurposed to extend equipment lifecycles and support a circular economy before material recycling is considered.
4. Policy Updates & Contact Information
Merchants Canada Inc. reserves the right to amend or update this policy at any time. Revised policies become effective immediately upon posting to this page.
If you have questions regarding our privacy practices, asset management standards, or recycling procedures, please contact us:
